Payments
We accept online payments during checkout only.
You can pay with the following payment providers:
- Stripe
- Credit card
- Giropay
- iDEAL
- Przelewy24
- PayPal
We accept the following currencies for payment:
- Euro
- Polish zloty
- United States dollar
- Pound sterling
Duties and taxes
All shipments inside the EU will be taxed at the Polish VAT rate (23%) and will be delivered without any additional duties.
All shipments outside the European Union will be taxed with 0% VAT however may be subject to import charges (Duties, Customs tariffs, and VAT) which are set by the destination country. They are based on the purchased merchandise’s country of origin/manufacturing and the classification of that merchandise.
Your carrier will collect your import charges upon delivery to you.
We ship your package “Duties & Taxes Unpaid” (DDU), we will not be able to predict what your particular charges may be.
Our page uses geolocation base on your IP address to estimate your shipping destination and and show proper prices in the shop. The final price (VAT rate) will be available during check out when you enter the shipping address.
Order fulfilment
We have no inventory of ready made products. Every order is subject to individual production process.
Because of that the following procedure is applied:
- just after you place successfully paid order, you will receive confirmation e-mails with an invoice attached,
- within one business day you will received order update containing estimated shipment date
- after actual shipment you will receive order notification with tracking link included
Shipping
Poczta Polska
We use Poczta Polska as basic a shipping carrier. We use “GLOBAL EXPRESS” and/or “Zagraniczna przesyłka polecona” services depending which of them is available for the particular destination country.
The shipping cost is:
- International registered mail (Zagraniczna przesyłka polecona)
- 7 EUR (+VAT) for orders under 50 EUR
- Free of charge for orders above 50 EUR
The final shipping fee can be seen during checkout.
Please notice, that due to instability in air communication with Israel Poczta Polska suspended shipping to this country.
We recommend to use “GLOBAL EXPRESS” when available since it has more reliable monitoring than “Zagraniczna przesyłka polecona”.
Delivery time strongly depends on the country and situation. Here are average delivery times for sample destination:
- USA – 8 days
- UK – 10 days
- Finland – 9 days
- Germany – 5 days
- Australia – 31 days
If you want to now how much time delivery to your country will take, don’t hesitate to contact us for details at slav@visionvelo.eu.
The maximum delivery times are:
- 15 days for EU
- 21 days for UK & USA
- 45 days for other countries
FedEx & DHL
We use FedEx and DHL as an alternative shipping carriers for selected countries. The covered countries, available services and shipping rates/times are listed below.
USA, Canada, Reunion, Moldova
- FedEx International Economy (approx. delivery time 5 working days)
- 25 EUR (+VAT) for orders under 50 EUR
- 20 EUR (+VAT) for orders between 50 and 100 EUR
- 15 EUR (+VAT) for orders between 100 and 150 EUR
- 10 EUR (+VAT) for orders between 150 and 200 EUR
- 5 EUR (+VAT) for orders between 200 and 250 EUR
- Free of charge for orders above 250 EUR
- FedEx International Priority (approx. delivery time 3 working days)
- 30 EUR (+VAT) for orders under 50 EUR
- 25 EUR (+VAT) for orders between 50 and 100 EUR
- 20 EUR (+VAT) for orders between 100 and 150 EUR
- 15 EUR (+VAT) for orders between 150 and 200 EUR
- 10 EUR (+VAT) for orders between 200 and 250 EUR
- 5 EUR (+VAT) for orders between 250 and 300 EUR
- Free of charge for orders above 300 EUR
Israel
- FedEx International Priority (approx. delivery time 3 working days)
- 30 EUR (+VAT) for orders under 50 EUR
- 25 EUR (+VAT) for orders between 50 and 100 EUR
- 20 EUR (+VAT) for orders between 100 and 150 EUR
- 15 EUR (+VAT) for orders between 150 and 200 EUR
- 10 EUR (+VAT) for orders between 200 and 250 EUR
- 5 EUR (+VAT) for orders between 250 and 300 EUR
- Free of charge for orders above 300 EUR
Austria, Belgium, Germany, Czech Republic, Slovakia, Spain, Netherlands, Luxembourg, Romania, Hungary, Italy
- DHL Parcel Connect (approx. delivery time 2-4 working days)
- 12 EUR (+VAT) for orders under 50 EUR
- 6 EUR (+VAT) for orders between 50 and 100 EUR
- Free of charge for orders above 100 EUR